Where do I find new leads?

Leads from your campaign pages are in the Leads ("Leady") section. You get an email about each one with a link to its detail. The app doesn't send SMS notifications.

In the detail you can see the name, phone, email, questionnaire answers, the ad and page the lead came from, notes and the change history. On a phone, call with the Call ("Zavolat") button.

If the email didn't arrive, first look directly in the Leads section and clear any filters. A missing email doesn't mean the lead wasn't saved.

The app may report that there are leads in Meta missing from Snaprime. This mainly affects older campaigns with a form directly on Facebook, and copies created in Meta. Give Snaprime access to your leads:

1. In Meta, open Business settings → Leads Access → the CRMs tab.
2. Click Assign CRMs, select the Snaprime app and confirm.
3. In Snaprime, in the Leads section, click Check ("Zkontrolovat"). The missing leads will load.

If you know of a submitted lead that's missing from the list, send support the page address and the approximate time. We'll check how the form was passed to the app.